As complete techy nerds, we are very excited to kick start the New Year with a refreshed set of IT management tools. We are using the very latest versions of Kaseya and Autotask which make the process of looking after our clients’ IT systems far more efficient. Most of the new magic happens behind the scenes with updated monitoring checks and alerting, together with new service desk dashboards which empower the support department with clear information. One of the big bonuses is the new remote connection speed, which means our technical support team can link with clients instantly to address their personal computer issues.
Greg Roffe, Managing Director comments “It is very important to us that the team are armed with the very latest premium IT management tools to provide an improved service to our customers.”